Emergency Resources for Tropical Storm Florence

Important numbers and links for Charlotte residents


A STATE OF EMERGENCY for North Carolina has been declared ahead of Hurricane Florence’s arrival later this week. The hurricane is expected to hit as a category four storm, and will make landfall near Wilmington on Thursday and travel west through Saturday. To prepare for storm, take note of these important numbers and sources where you can find the most up-to-date information:


Emergency numbers:

* Call 911 for any life threatening emergency
* For information about emergency shelters and more, call 211 (or 888-892-1162) or the American Red Cross of the Greater Carolinas Region in Charlotte at 704-376-1661 (press 1 for emergencies) or view the Red Cross’ website for up-to-date information about what shelters are open
* To report a power outage call 800-228-8485 or text 57801 to reach Duke Energy
* Call 511 for news on road conditions on the interstate, state, and U.S. routes or dial *HP for the Highway Patrol in emergency scenarios
* For other emergencies (general city information, water emergency, sewer emergency, and environmental concerns) that are not life threatening, call 311


Where to find the most up-to-date information:

* Sign up for the CharMeck Alerts, an emergency alert system provided by the city of Charlotte
* Download the ReadyNC app and follow @NCEmergency on Twitter for state-wide and local updates from the NC Emergency Management team
* Follow @FEMARegion4 and download the FEMA app for information from the Federal Emergency Management Agency

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